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claudiamah
Posts:86
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| 04/07/2007 4:37 PM |
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| I asked this question in another forum, and did not get a reply that was applicable to this situation. Please give me some advice, so that I don't lose my small investment in ink pens.
Can archival black ink pens be revived if almost dry? Six months ago, I purchased a half a dozen, each, of Millennium and Micron permanent ink pens - sizes 01-005. I put them in a desk drawer. When I finally went to use them this month, four of each were too dry to use. Can these new pens be revived? Is there a recommended method to store them after purchasing? |
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ohsuzanna
Posts:181
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| 04/09/2007 2:57 PM |
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I don't know myself how to save your ink. but if you call, or go to your local art store, they may be able to help you out. I have the bottled ink and I have never bought the pens. Sorry to see you are having trouble getting answers to your question.
Best of luck.
suzanna
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claudiamah
Posts:86
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| 04/16/2007 1:45 PM |
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| I am happy to provide and answer to my own question, thanks to the Sakura Corporation, who manufactures my Micro pens. I’ve been able to revive one pen, and will be returning the others for replacement. I am pleased with the advice and service I’ve received from Sakura, and will be buying their products in the future. Claudia
“We received your note regarding our Micron pens. The smaller point sizes have very delicate nibs to allow for the extra fine line. They need to be used with a very light touch and are best held at a 45 degree angle. Very little pressure is required to get the ink flow. You may notice that your nib is bent or crushed which will explain their performance. The 005 is for very detailed work and is one of our best sellers.
...We received your note regarding our Micron pens. The smaller point sizes have very delicate nibs to allow for the extra fine line. They need to be used with a very light touch and are best held at a 45 degree angle. Very little pressure is required to get the ink flow. You may notice that your nib is bent or crushed which will explain their performance. The 005 is for very detailed work and is one of our best sellers.
Most complaints we receive about Microns concern bent tips. Like technical pens, Microns are meant to be written with at a 90 degree angle. Also like technical pens, people don’t need to apply as much pressure to Microns for receiving a “healthy’ ink flow. Shaking or dropping the Micron will cause the ink to flood around the ink wick and flood the cap. If you apply these practices, you will receive far more satisfaction using the Micron pen.
If you would like to continue using Microns for everyday use, we suggest switching to a heavier nib such as the 08 (0.50mm) style and getting into the practice of using lighter hand pressure when writing. We also suggest you try switching to our Gelly Rollâ pens or Sumo grip product that are ideally suited for everyday writing use.”
Sakura of America,
Attn: Defective product
30780 San Clemente St.
Hayward CA 94544
CustomerService@sakuraofamerica.com
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